Terms & Conditions

Welcome to XiaobaoPets.com (“Xiaobao Pets”, “we”, “us”, “our”).
These Terms & Conditions (“Terms”) govern your access to and use of our website located at https://xiaobaopets.com (the “Website”), including any content, features, products, and services offered through the Website (collectively, the “Services”).

By accessing, browsing, or using this Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or Services.

1. Eligibility

You must be at least 18 years old, or have legal parental or guardian consent, to use this Website. By using the Website, you represent that you have the legal capacity to enter into a binding agreement.

2. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

3. Services Description

Xiaobao Pets provides pet-related products, information, and services through the Website.
We reserve the right to modify, suspend, or discontinue any part of the Services at any time without liability.

4. Orders and Payments (If applicable)

1. All orders placed through the Website are subject to acceptance and product availability.

2. Prices are displayed in the applicable currency and may change without notice.

3. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability.

4. Payment must be made using the payment methods available on the Website.

5. Shipping & Delivery (If applicable)

Shipping times, fees, and delivery terms are provided at checkout or in our Shipping Policy. Delivery times are estimates only and not guaranteed.

6. Returns & Refunds (If applicable)

Returns and refunds are subject to our Returns & Refund Policy as published on the Website. Please review this policy before making a purchase.

7. User Accounts (If applicable)

If you create an account:

• You are responsible for maintaining the confidentiality of your login information.

• You are responsible for all activities that occur under your account.

• We reserve the right to suspend or terminate accounts that violate these Terms.

8. Intellectual Property

All content on this Website, including but not limited to text, images, graphics, logos, designs, and software, is the property of Xiaobao Pets or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

9. User Conduct

You agree not to:

• Use the Website for unlawful purposes;

• Post or transmit false, misleading, defamatory, or offensive content;

• Attempt to gain unauthorized access to the Website or its systems;

• Interfere with the security or operation of the Website.

10. Disclaimer of Warranties

The Website and Services are provided on an “as is” and “as available” basis.
We make no warranties, express or implied, regarding the accuracy, reliability, or availability of the Website or Services.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

11. Limitation of Liability

To the maximum extent permitted by law, Xiaobao Pets shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Website or Services.

12. Indemnification

You agree to indemnify and hold harmless Xiaobao Pets, its owners, employees, and affiliates from any claims, damages, liabilities, or expenses arising from your use of the Website or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.
Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Company Name: Xiaobao Pets
Address:
Shop No. 56, 2/F,
Metro Sham Shui,
No. 226–242 Cheung Sha Wan Road,
Sham Shui Po, Hong Kong

Phone: +852 5982 4634
Website: https://xiaobaopets.com
Email: [Please insert your official email address]

15. Entire Agreement

These Terms constitute the entire agreement between you and Xiaobao Pets regarding your use of the Website and supersede any prior agreements or understandings.